FAQ | The Dream Team | Kennewick, WA
FAQ
Frequently Asked Questions
Whether you're planning a move, scheduling a handyman project, or booking one of our home services, it's natural to have questions. We've answered some of the most common questions we receive to help you better understand our services and what to expect when working with The Dream Team.
If you don't see your question below, feel free to contact us. Our team is always happy to help.
General Questions
What services does The Dream Team offer?
We provide a wide range of professional home services, including:
- Moving Services
- Handyman Services
- Yard Cleanup
- Junk Hauling
- Residential Cleaning
We also offer specialty services such as packing and unpacking, furniture assembly, piano moving, move-in and move-out cleaning, window washing, and home organization.
Where are you located?
The Dream Team is based in Kennewick, Washington, and proudly serves customers throughout the surrounding communities within approximately a 50-mile radius.
What areas do you serve?
We regularly serve customers in:
- Kennewick
- Richland
- Pasco
- West Richland
- Benton City
- Finley
- Burbank
- Prosser
If you're unsure whether you're within our service area, simply contact us. We'll gladly confirm service availability.
What are your business hours?
We're available 24 hours a day, 7 days a week, allowing us to accommodate a variety of scheduling needs.
Booking & Scheduling
How do I schedule a consultation?
Scheduling is easy. You can:
- Call us at (509) 820-7579
- Email thedreamteam792@gmail.com
- Book online using our consultation calendar
We'll discuss your project and recommend the services that best fit your needs.
Do you provide free estimates?
Many of our services begin with a free on-site estimate or consultation, depending on the type of project. During your consultation, we'll review your needs and explain the next steps.
How far in advance should I schedule?
We recommend scheduling as early as possible, especially during busy moving seasons. However, depending on availability, we may also be able to accommodate short-notice projects.
Moving Questions
Do you provide residential and office moving?
Yes. We provide residential moving, apartment moving, office moving, furniture moving, room moving, and piano moving throughout our service area.
Do you offer packing services?
Yes. We offer professional packing and unpacking services to help make your move more organized and efficient.
Do you move heavy furniture?
Absolutely. Our team is experienced in safely moving heavy furniture, appliances, and specialty items, including pianos.
Home Service Questions
Can I book more than one service?
Yes. Many of our customers combine services to simplify larger projects.
Popular combinations include:
- Moving + Junk Hauling
- Moving + Residential Cleaning
- Handyman + Yard Cleanup
- Junk Hauling + Cleaning
Working with one company makes scheduling easier and keeps your project organized.
Do you provide services for businesses?
Yes. In addition to residential customers, we also work with businesses, landlords, property managers, and commercial properties.
What if I'm not sure which service I need?
That's what the consultation is for. We'll learn more about your project, answer your questions, and recommend the services that best fit your goals.
Pricing Questions
How is pricing determined?
Pricing depends on the type of service, project size, labor required, materials (if applicable), and other project-specific details. We'll explain pricing during your consultation so you know what to expect before work begins.
What payment methods do you accept?
Please contact us to confirm the payment methods currently accepted for your project.
Why Choose The Dream Team?
What makes The Dream Team different?
Customers choose The Dream Team because we combine multiple professional home services with dependable customer care.
We're proud to offer:
- Established local business since 2020
- Top-rated moving company in Kennewick
- Current nominee for Top Moving Company in the Tri-Cities
- Professional and dependable customer service
- Experienced team
- Multiple home services under one roof
- 24/7 availability
- Service throughout Kennewick and surrounding communities
Our goal is to make every project as simple, efficient, and stress-free as possible.
Still Have Questions?
If you didn't find the answer you were looking for, we'd love to hear from you.
Contact The Dream Team today to speak with our friendly team, request a consultation, or learn more about our moving and home services. We're here to help you every step of the way.
